AA Tourism Launches XplrNZ utilising GeoSmart Maps and Tools

GeoSmart is delighted to see the launch of an exciting FREE iPhone application called XplrNZ, developed by Dunedin based company i-Visit in conjunction with and for AA Tourism.

GeoSmart has been working with i-Visit since early 2009 and we were very excited with their appreciation of what you can do with a mobile that has GPS and Compass and therefore knows where it is on the map. We were delighted to be able to introduce them to AA Tourism, which has now culminated in the launch of this leading edge solution. Features of XplrNZ include

• Augmented Reality (camera view)
• GeoSmart Interactive Maps
• Location Based Hot Deals
• Accommodation Search and booking
• 101 Must Do’s
• Great Kiwi Road Trips
• Traveller Reviews

If you have an iPhone, head to the Appstore and download your free copy today. Let us know how you like it. If you have an Android, I understand the Android version is currently in development and planned for release in early 2011.

Augmented Reality

 

 

 

 

 

 

 

 

 

 

 

GeoSmart is of course very focussed on the ability to use location based data in a mobile environment, including having developed map tiles optimised for the smaller display. We of course run the Location Innovation Awards which are designed to encourage Kiwi innovation in the location based space.

If you are interested in developing LBS applications for mobile, contact , sign an NDA if appropriate and lets talk about how we can help. If you want the best maps and data for New Zealand for your mobile (or web based) app, we want to help.

Merry Christmas and Best Wishes for 10

Wow, where did the year go? This has been a huge year for GeoSmart and 10 looks to be equally exciting.  If you want to catch up with us, you have a few hours before we close for summer holidays. We re-open on 11 January.

The big one for the year just gone has to be AA Traffic. This was a long time in the planning and it has been very exciting for us to set up this real time traffic service covering all of New Zealand. Have you tried it yet? Check the Traffic web site before you go on holiday.  You will find that we have extended the free email and txt alerts until the end of January. You may have finished work, but accidents and other incidents don’t go on holiday. On the traffic page you will also find that we have Cook Straight Ferries as well as domestic and international airline departures and arrivals for Auckland and Christchurch airports.

If you set up a free account, you can have Roadwatch automatically open up to the area you live, work or play in so that you can see if there is anything you need to know about. Road works and ramp closures can be really frustrating, so this is a good place to keep an eye out for anything that might get in your way. They are time sensitive, so it is worth looking at before you get in the car, you can also click on Upcoming Events, to see if there is anything happening in the future that might make you want to change your plans.

If you haven’t already, you will see that our AA Maps website is continuously evolving with new features.  One of my favourites is the proximity feature. Pick an address or Point of Interest and you will see that you can now look for something within a 5km radius. For example if you were going to Rotorua for Christmas, you could look for  restaurants or bars within walking distance of your accommodation. You can also plan an entire itinerary, and drag and drop and drop the stops to help you fit more into your time while saving gas and carbon emissions. You can plan your trip, drag the route on the map to change the roads you will drive on and print it all out to take in the car. Of course you can view AA Traffic incidents and web cams on AA Maps as well, which again makes it a great site to check before you hop in your car.

We are thrilled to be able to give people who buy new Navman car navigation devices between December and January a free Lifetime License to AA Traffic. This is the ultimate way to get your traffic alerts. We are currently broadcasting in the greater Auckland, Wellington and Christchurch areas and more will be added in the new year. This totally changes the concept of GPS and car navigation. You can set it so that it only warns you if there is an incident on your route and gives you the option to accept an alternate route avoiding the incident. Who wants to spend their holiday stuck in their cars in a line behind an accident you could have avoided? You might have avoided buying nav because you know your way around, but you would never have known that the road was blocked ahead for the next 4 hours due to a serious accident. You will also love the ability to find your nearest petrol station, ATM, cafe etc, or perhaps a rest area, or a dump site for your campervan. And when the kids ask “Are we nearly there yet?” You can say, “we will be there in 17 minutes”:)

Of course we love our partners TomTom very much too. Their IQ Routes (which of course uses our road data)  has even surprised me on occasion in finding a new way to drive home, that I had never thought of. Other than AA Traffic, they share all the same excellent information that our other car navigation partners do.

We continue to add new data to our car nav solutions including 3D buildings, lane guidance and enhanced Points of Interest data. Car nav is a never ending part of our product development and we stay aware of all the new developments and features that our partners are planning so that we can offer the best possible data for New Zealand going forward. Of course our data collection and driving never end. The RAPIDcV continues to collect lots of valuable data and we have some exciting plans for enhancing this in the new year.

We have joined the adoption of social networking with a Facebook Fan Page where we are engaging with the public with competitions and discussion related to traffic issues. We also have a Twitter page, which we use in a similar way to share information and develop a community of people interested in supporting our efforts to share up to date information.

We have a number of new web mapping clients and several more that will go live early in the new year. For businesses who want quality map data, routing and access to our extensive Points of Interest database, our data is updated 11 times a year making sure that you can rely on our products. We feature some of those sites on our home page.

We launched the new Route2GO web service, which was a long time coming. We have so many companies who have been waiting for this and are very exciting to see new 3rd party solutions being developed that will help businesses with route optimisation as well as calculation of fair pricing for freight and travel costs. Whether it is a large transport company, a taxi service or a furniture shop with a single van, we now have a solution that will make life easy for you. We are working with and seeking new partners who would like to integrate these tools into their solutions for their clients as our model is to work with partners, not to compete with our clients in developing end user products.

There have been exciting developments in Fleet Management and we have had many new companies join us this year for everything from vehicle tracking to Road User Charges, with a number starting to adopt the concept of digital hubometers. RUC is here to stay and with over 80% of Fleet Management companies using our data, it would be fair to say that it is the standard.

We are working on many off shore projects and you will hear our name much more often outside of New Zealand, mostly with partners. A major part of our IP is the knowledge of how to build quality map datasets and then provide web services and API’s around this data.

We ran the Location Innovation Awards and in May we sent the lucky winner to the USA to attend the Where 2.0 Conference. We are going to run the 2010 Location Innovation Awards and have already had some exciting offers of sponsorship in prizes and technical support. We are changing the timing  this year to make it easy for our university partners to fit the Awards into their calendar, as we were very excited about the work that many students, especially at Massey University prepared. New Zealand has a huge amount of untapped talent and we look forward to helping the legends of the future make themselves known. Location Based Services are going to hit their straps in the next couple of years and you will see the GeoSmart name a lot in this context.

If you haven’t seen them, we now have regular e-newsletters. We used to print them, but print means cutting down trees and isn’t as multidimensional. You can find them here and also subscribe if you would like them in your inbox.

If you are still with me, thanks for reading this blog. There was much more activity that I could tell you about, but it’s time to take a deep breath and recharge, ready for the most exciting year yet in 10. I hope that you will be a part of that with us as I wish you and yours a very Merry Christmas and warm happy holidays. Thanks to everyone at GeoSmart and our many partners for helping to make this year the success it has been. We look forward to catching up with you soon.

Social Networking and LBS

So what does social networking have to do with LBS. Right now, perhaps not a great deal, but very soon, it could have a great deal to do with mobile. Social networking is a massive growth segment of the Internet. There are some interesting things happening in this area. One is that Social Networking, which began largely as an online way of connecting to people in more meaningful ways, not only people you know, but also people with whom you have business or personal interests in common.

There has been an interesting evolution in Social Networking recently. The first is that it has gone mobile in a big way. I have been talking with Telcos from UK, Europe, the USA and New Zealand over the last couple of months about LBS and Social Networking. All of them have confirmed that close to and in many cases more than 50% of all mobile data traffic today is taken up by social networking. They didn’t plan for this, they didn’t market or advertise it, they didn’t expect it. Consumers just made it happen and in many cases, developers created mobile phone applications that can be installed as a simple download allowing people to use elements of applications such as Twitter, Facebook, Hyves and many others on their phone including the ability to upload photos and post them on your social networking site, as well as connecting to the phone to ring them, from within the mobile.

In one of my personal blogs, I have written about Social Networking including the first in a series on the use of Twitter for Business. One of the changes that is happening is that the social networks which were largely around connecting to people via the internet, but now there are all sorts of real face to face connections being made. Groups are using social networking to meet their ‘friends’ in the real world. For example, we are members of the Wireless & Broadband Forum. The forum has recently started to use Facebook to invite people to attend their events such as Wireless Wednesday, which was where we held the Prize Giving for the 2009 Location Innovation Awards. I also belong to a number of other business groups which use Social Networking to organise get togethers or ‘meetups’.

Given the interesting change that social networking is evolving from an environment where people find each other and commuicate on the Internet, to actually meeting each other in the real world, LBS offers a great opportunity to enhance that by facilitating finding each other, getting driving directions from where you are to the meeting place. GeoSmart of course has many tools to facilitate this in the mobile environment, such as identifying where you are and providing Driving Directions to the meet location. Geocoding and Reverse Geocoding can identify where you are now and the location of your destination. The Point of Interest Web Service V2 can identify a street address, but also contains a huge database of POI including cafes, restaurants, accomodation and lots of other business data as well as petrol stations, ATM’s, Public Toilets and even boat ramps if you are going to meet on the water.

A lot of mobiles now have GPS built in and for those that don’t, the ability to identify the nearest cell site(s) is another way to get at least an estimate of the location of the user.

Of course another very important component is maps. You can find out more about why our maps are the best in New Zealand for LBS here.

If you are using social networking on your mobile, Location is one of the most relevent components and you will find more information about this in coming blogs, so why not subscribe with your favourite RSS reader, so that you don’t miss anything.

What Tools Do You Need to Build a Mobile LBS Application Part 5

Route Optimisation

Time is a commodity you can’t buy more of, people are getting busier all the time. So far we have talked about being able to access and view a map, search for street addresses, Points of Interest and get driving directions to or from a location. We have looked at getting the coordinates of a location to display it on a map and we have looked at Reverse Geocoding to get the nearest street address to the location of a person or object.

The next thing is, what if you want to visit multiple locations on the same trip. You might be a merchandiser or service person with several visits to make and it doesn’t matter what order you do them in. You might be on holiday and wanting to explore the many attractions around you, or you could be visiting Open Homes.

It isn’t easy, looking at a map, to sort out what order to sort your visits into, you could get a pencil and a ruler and try to work out the route in your map book, or you could run your pen across the pages, as if completing a maze to sort out the order, but eventually you would have such a big mess that you would have to buy a new book. Of course this blog is about LBS, which typically means that we are developing applications for a mobile phone, that means that the user quite possibly doesn’t have a map book on them, or at the very least, doesn’t want to deface the book.

Here comes Route Optimisation, or as we call it at GeoSmart, Route2GO. Route Optimisation runs a very complex set of algorithms which look at every possible sequence of stops and comes up with the best order to do your visits. In its simplest form, it allows you to set your start and end points (which could be the same) and then tells you what order to make the visits in. The end result will be fewer kilometres travelled, less fuel, less time and less cost. This way of calculating is called The Travelling Salesman Problem. This concept is also great for people like the delivery truck for a furniture store. The optimised route tells the driver not only what order to do the deliveries in, but in reverse order, tells him how to load his truck so he doesn’t have to keep moving heavy objects around the truck, wasting time and energy and of course reduce carbon emissions and pollution.

There is also complex Route Optimisation. In this scenario there are all sorts of exceptions. For the purpose of this blog, we’ll keep it simple and limited to one day, because in a mobile situation, that’s probably all you would do, although of course you can do far more detailed planning in the office, for example a service manager could be planning how to meet their contractual commitments with multiple vehicles, multiple drivers, who don’t necessarily work on the same day and all sort of restrictions on the client side, such as day of the week, time of day etc. But I said I wouldn’t go into that.

Imagine you are in Queenstown on holiday and you are using one of the Proximity Based Marketing examples, we outlined for the Location Innovation Awards, where you want to visit multiple attractions. Some services like the Bungy Jump are a bit of a drive and others are close by, so you have logistical situations as to how to fit the most experiences into a day. But in order to do the jet boat ride and the Earnslaw cruise, there are time constraints and you have to be at certain places at certain times.

Imagine you are house hunting and a number of the properties you want to look at have Open Homes, which are on at different times.

Complex Route Optimisation would let you specify the times you have to be at certain places and also lets you set the amount of time you want to spend at each one. For Open Homes you might plan, say 15 minutes at each property, but the tourist activities have different times. The jet boat ride might be 45 minutes and the Earnslaw cruise an hour and a half. This tool would allow people to really get the most out of their day and at the same time drive the least distance, least time and cost for travel.

These web services are available as web services and can work very well on a mobile if the application is designed properly. Of course you could also use them on a web site and then have the results sent to the computer as SMS or perhaps a link that open the mobiles browser.

An application that provided these services would use a number of the tools we have previously discussed.

• You need to identify and geocode the locations to confirm where they are and enable the optimisation.
• You will want to be able to view the locations on a map to verify what is happening, both for confidence and comprehension.
• You will need to use the Points Of Interest Web Service to look up street addresses and a database (either your own, a custom one such as seen at Bayleys or Professionals Real Estate.  or subscribing to some of the Point of Interest (POI) categories that GeoSmart offers which cover everything from geographical and historical to cafes, restaurants, attractions etc. You can see loyts of examples on AA Maps.
• The Directions API would be used once you had established the order of the locations you are visiting and can provide turn by turn driving directions on your mobile from a to b to c and so on.

Just as an aside, the GeoSmart POI database contains additional contact information including phone numbers, email, web site etc, where appropriate. This means that you can also provide links in the mobile application so that people could add information to the contact list in the phone, or the ability to directly call the number from the application, without having to memorise, or copy and save the number.

So now you have used a number of GeoSmart tools (web services and API’s) to create your mobile LBS application. GeoSmart has many more tools available and we don’t stop. Our guys are constantly coming up with new tools and applications. If you haven’t found everything you need to develop your application or concept on the Developer Page, leave a comment or question, or contact us by email at info@geosmart.co.nz.

This was the last blog in this series, but there are many more interesting concepts and stories to tell you about, so please keep coming back, bookmark the main blog page or subscribe using your favourite RSS Feeder. And please feel free to comment, it would be great to share your comments and ideas.

More on the Awards Night

If you haven’t caught up with the Awards night yet, you will find lots of information about it on the Awards Web Page. It includes photos that we took on the night as well as details of who all the winners and finalists were.

We enjoyed lots of media coverage including IT Brief, The Channel, PC World, and was apparently on the front page of Google NZ News for 3 days which is a real coup. The benefit of this is of course that more people get the message that LBS is here and now.

We will be working closely with some of the entrants to see how we can help some of these applications are built and available to the public.

Location Based Services and Agencies

Now that the Awards are over, at least for a few months,  I’m hoping to have a little more time for blogging.

I have been talking to a number of agencies over the last 3-4 years about LBS. I don’t know whether it was me or that the bright lights in this agency space seem to all go offshore, often within the same company before we get to do anything together. Companies like The Hyperfactory have been doing some cool things on the edge of LBS, but it seems that all their cool stories these days are also overseas. It was great to see them enter the awards this year, though and they have a Finalist Award to add to their trophy room which must be bursting at the seams.

The types of LBS applications are very wide and we could have had many more categories in the awards. The thing is that location is simply what it sounds like. It is about where you are and what you are doing wherever you are. It could be about having a pizza delivered to you on the beach, or about catching the bus to Get Somewhere. It could be about going on a treasure hunt or finding a bar or cafe nearby afterwards. Location is ubiquitous, just as your mobile phone is. You are always somewhere. If your phone knows where you are, then it can help you find things, places and people. It can help you be entertained, help you with your sport or hobby, provide you with localised information, the list is infinite.

So back to Agencies. LBS adds another vehicle to incorporate into Marketing and Advertising Campaigns. It gives them the opportunity to come up with fun and compelling ways for brands to interact with consumers and other customers at the time and place that has the most relevance. Traditional forms of advertising are very often scattergun and rely on high levels of repetition to realise a call to action. Traditional Direct Marketing (DM) considers 5-7% response to be a good result. In my book that says that over 90% of the DM spend is wasted. Why is that? Because most people are not open to buy or looking for their products at the time they are ‘exposed’ to the promotion. In addition to that, most people are smart enough to look for what they want, when they want it. They will then either check out their favourite stores or use Google to find the products they want.

The other huge resource that people use is Word of Mouth Marketing, which these days means talking to people close to them, or just as likely today, to use Social Networking sites to ask the opinion of their ‘friends’.

So what can agencies do? They can come up with campaigns or solutions that are relevant to people’s interests at the time and place that is relevant to them. The time and place to tell someone about the great new winter fashion that is in their favourite clothing store, is when they are entering the mall. The time to tell people about the new Stephen King book is when they are near the bookshop.I’m going to talk a lot more about these concepts in the coming days and weeks, so why not subscribe to this blog with your favourite RSS aggregation app  like iGoogle.Just to put things straight, LBS is not something that will replace other forms of marketing, it will augment the campaigns, reinforcing the messages and making them relevant and encourage an immediate call to action. It is an enabler and a tool that will help brands fine tune their target marketing and improve its effectiveness.

I will also explain in future blogs how the tools and data that GeoSmart Maps has, can facilitate the creation of the applications or features of LBS from a laymans persepctive. I’m not a developer, but what I do understand very well is what each tool does and how it can be implemented to achieve the results you want. So if you want to know more, watch this space, bookmark it or get yourself an RSS Reader.

Also, do feel free to comment or ask questions.

Location Innovation Awards Prize Giving

It’s almost over for the first year, the judges are deliberating and we are preparing the Prize Giving Event.

The GeoSmart Event will be held in conjunction with the Wireless & Broadband Forum’s Wireless Wednesday on 18th March. For more information have a look at the competition web site.

The quality of entries has been superb and the judges have been very impressed with the ideas that have come through in all of the four categories. Student entries have also been very good.

Come to the Awards night on the 18th and find out what LBS is all about. Find out how you can participate. Many applications are opportunities for web developers, telecommunications providers, media and advertising companies, brands, tourism, sport, entertainment, the list goes on.

All four categories; Proximity Based Marketing, Location Based Social Networking, Location Based Games and Widgets for AA Maps have been well covered.

The sponsors should be well pleased with the results and will be looking for ways to get involved in this disruptive technology that is going to change many of the ways we do business and interact with each other.  We owe special thanks to Sony Ericsson, MyMobile Magazine, Tomizone, Vodafone, Geekzone, TomTom, the Wireless and Broadband Forum, AA Tourism and Massey University for their support.

Given the success of this event, we have already started planning for the 2010 Location Innovation Awards, so if you wanted to get involved but left it too late, next year’s competition will be even bigger and better.

We hope to see you at the Awards Night, do make sure you RSVP as we don’t want to be turning you away at the door! Details are on the competition web site if we haven’t already sent you an invitation.

Free V, Free Ice Creams, Free Entertainment and Location Innovation Awards

So I’ve been thinking some more about entries that people could come up with for the Awards. It’s summer Downunder and that raises some interesting ideas for LBS applications for the Awards.

In summer we have lots of events such as beach parties and concerts in parks sponsored by various organisations and often in conjunction with radio stations. Often as part of these events, ice cream and energy drink brands get together and offer opportunities to win free product and other goodies by getting to the right place at the right time.

This might be a game or a treasure hunt or it maybe simply a matter of telling people that there is a free concert on in a particular park or beach, or that the Outside Broadcast Radio Vehicle will be at a certain spot at a certain time and if you are one of the first (x number of) people to get there you will get some free product.

LBS is a great way to get people to head for those locations. Here are a few examples:

• Text a message to a short code with your current location (street address) and get the time and location of today’s beach party or concert, complete with personalised turn by turn directions on how to get there.
• Text a message to a short code with your current location (street address) and get your first, or next clue to get you closer to your prize.
• Text the name of your town to a short code  to get information about the next event date and time.
• Receive a message that you can forward to your friends who you want to join you at the party or concert so they can also get their own driving directions.
• As above but with electronic coupons so that the first (x number of) people with the coupons get the prizes or free product. Only people who receive the electronic coupon qualify for the prize, which means people who send invites will want others to send one to them, which creates a viral marketing process.

Another concept could be a solution for free product for people driving on a holiday trip. This could be along similar lines, but promoting a different service. For example:

• In recent years the narrow Kopu Bridge leading into the Coromandels is a major bottleneck, sometimes with delays of an hour or sometimes much longer. On a number of occassions I’ve seen one of the distinctive V cars on the side of the road giving away cold cans of their popular energy drink to frustrated drivers sitting in a long line of traffic on a steaming hot summers day. If they are going to do that, they could come up with some sort of LBS traffic report telling people where the traffic jams are and where to find themselves a bottle of V to cool down with. Of course this would also be a great concept for brands like TipTop Ice Cream who frequent run summer competitions.

These are just a couple of ideas where popular brands can have some summer fun with LBS and Viral Marketing to promote their brands, show some technology leadership and appeal to the tech savvy Generation Y people and build some product loyalty.Maybe you could come up with an idea, win one of our awards and then sell the concept to them.

Proximity Based Marketing and the Location Innovation Awards

So what’s the big deal with Proximity Based Marketing? We have included this category in the Awards because it offers a huge opportunity for companies to engage with potential clients in a way that adds value to them. There are different ways of doing proximity marketing, our interest is specifically mobile and opt-in. That means that you only participate in a campaign if you chose to and in doing so there are some critical criteria. I will explain those, but first let’s get an idea of what the concept means, because a lot of people don’t really understand the concept.

Proximity based marketing is about getting messages, offers, invitations and communication about goods, services, activities based on where you are, i.e. they are availble close to where you happen to be. There are two main methods for doing this from a mobile persepctive, which is our interest in this competition. One is around targetted SMS messages, being the easiest technology to use currently and the other is Bluetooth. Unless there is an opt in component, Bluetooth is unlikely to be supported in this environment, but it could be. Bluetooth is really about short range communication between devices, say up to about 10 metres. It is a short range radio frequency concept that normally requires ‘pairing’ that is both devices agreeing that the other device is a trusted device to communicate with. So in most cases you can not communicate with another Bluetooth device unless A/ It is switched on (using a fair amount of battery power); and B/ It is open to communication with other devices in ‘Discoverable Mode‘ ; and C/ It has registered the other device as one it will communicate with. This is how you can have a Bluetooth headset for your phone and not listen in to calls that other people in the vicinity are making who are also using a Bluetooth headset. Free and open communications are not receommended because of the risk of virus attack.

So the concept, which according to BlueTomorrow is ‘all the rage’ of Bluetooth Proximity Marketing means that you have no control over who sends you messages. You may think that’s a good thing, but the last thing I want as I walk past shops in the mall is to receive unsolicited messages asking me if I would like information or perhaps  an electronic coupon for products which are in the store. If they have deals, let them put some good material in the shop window.

Another concept which also isn’t in the scope of the competition is applications that require you to do something based on a billboard or other Point of Sale. In effect they didn’t contact you, but they persuaded you to do something when you happened to be somewhere. An excellent example is the UN Voices project put together by The Hyperfactory, who are a worldwide expert company in wireless and mobile marketing in Australia. The concept was that you take a digital photo of a mouth on a billboard and then get sent an audio message of the person who’s photo you took, telling you about their lives. This and other great examples of their work which are very inspiring can be seen here.

So the concept we are talking about goes like this. Through a form of marketiong, you convince people to opt in to a service, it could be via a brochure, a message on product packaging or on a label, or perhaps through a website or billboard. You will allow the service to send you messages based on your interests in products or services, which will probably be SMS or Text Messages. The messages might contain an offer, an electronic coupon, or ask you to do something.

To me the concept of being offered special deals for things that I am specifically interested in at a time that I would like to receive it is a great idea. For the marketing company if they can find willing subjects it is also great because it is targetted rather than the normal scattergun approaches. How much junk mail have you received in the recent build up to Christmas sales mostly about things you weren’t interested in? What would be the ad drop to sales conversion ratio. A very good DM (Direct Marketing) Campaign would get 5-10% return, the average would probably be less than 4%. If you know you can target people that are interested, you would get a significantly greater result.

The thing is, you don’t want SPAM solicited or not, so there need to be rules and if the rules aren’t followed, the entire industry could be set back for many years. So for the competition our rules are:

1. You must clearly understand what you are opting into.How many messages are you likely to receive.

2. You need to have control over when you will receive messages. For example for a ‘Happy Hour Club’ You might decide you only want to receive messages on Friday and Saturday nights and only between 6 and 10 PM.

3. From a proximity perspective you may only want to receive offers when you are within a km of a participating bar or club.

4. It needs to be easy and clear how to opt out. People might try something once in a while, but there are many services such as subscription newsletters where it is very difficult to figure out how to opt out of the service.

It’s interesting when you start searching for existing applications, how few actually exist so far, while the web is full of sites suggesting what could be done, most of the companies who could be doing it aren’t and wouldn’t know where to start, which is why this competition is so important. So here are a few ideas:

• BP Petrol stations in New Zealand sell coupon books which give you two-for-one deals on coffee. The sell car wash services with coupon books so that your 5th car wash is free. You have to go out of your way to get them and most of the time when you need them they are not around. They generally do not work very well in motivating people to use the service. Often there are competing gas stations accross the road and people have a choice where they go. At commuting times of day most traffic is driving one one side of the road, the gas station on the other side misses out. Why not add a service for people to opt into so that they can be offered special deals when they are in proximity of petrol stations at quiet times. It could be a free coffee with $60 worth of petrol, it could be a half price carwash etc. I don’t know too much about the petrol industry but people sure like a deal. Why not give them one when they are close by. Why not get them to top up their gas now, when they are near your business, especially if they weren’t planning to stop.
• Imagine you have signed up for your favourite retail clothing chain, given them your favourite colours, style and size. They know when you are walking into the mall, either because your phone has told them, or because you texted the name of the mall to the short code on the sign at the entrance. Now you get a text message saying that they have got something similar to what you loved last summer and if you come in now, you will get a 2nd garment for half price and you can forward this to 3 friends who will get the same deal.
• Still in the mall, you walk past the Music Store who send you a message saying that your favourite band’s new album has just been released and another group who is quite similar also have a great new album and if you come in and buy them both now, you will also get a free collector T-Shirt.
• How about renting a camervan or motorhome and subscribing to travel deals as you drive on your holiday. As you travel around the country, you get SMS alerts from attractions and activities within say 10km of your location. You drive into Waitomo to go on the boat trip the the underwater caves, but the day has been quiet for the Black Water Rafting Trip so they send you a special deal where the 2nd person goes for free. As you drive further towards the end of the day and are thinking about where to stay, you get a text message from the nearby Top 10 Holiday Park with an offer of a 20% disccount on your meal at the restaurant next door.

The key to this concept is that the offers are targetted and the recipient has control of when, how often and what type of deals they are offered and have the ability to stop them as quickly as sending a text message. You might subscribe indefinitely or just for the 5 day trip in your motorhome. In many cases these deals might also include aspects of other categories such as LBS Games or Social Networking. The key is that it targets you because you are interested in or a regular consumer of the goods and services, buit most importantly because you receive the deals when you are in the proximity of the offer, they are welcomed. You don’t want to receive an electronic coupon for a petrol discount if you are on the beach or out on the boat, you want it when you are driving past. You want something that is a really good deal.

Hopefully I have given you a few ideas for applications you might like to come up with for the competition. If you are not elligable or don’t want to participate, please feel free to share comments or ideas on this blog that other people might be able to pick up on.

Friend Finder, LBS Based Social Networking and the Location Innovation Awards

One of the applications that many organisations have seen as major opportunities for LBS application development is the concept or Friend or Buddy Finder. The most common concept is which of my friends are nearby, but it can also lead to finding new friends of similar interests. This concept offers lots of opportunities to come up with an entry for the GeoSmart Location Innovation Awards.

One application that seems to do this quite well is Mobiluck. Mobiluck is a mobile social networking application which allows you to see where your friends are and let them know where you are. It can send you free SMS alerts when a friend is nearby. I don’t know if it is free everywhere in the world, I’d be surprised if the New Zealand telcos allowed any SMS to slip through without getting some revenue from them.  Like all good social networking sites it lets you make new friends. It is free because it is supported by advertising and with almost half a million users, I suspect it is proving itself to be an app that people want to use. When I looked at the application, it knew from my IP Address (I’m assuming that’s how it worked because I hadn’t yet entered any data). It also supports multiple languages and gives you the ability to decide how much profile information to share. They are working on getting establishments such as restaurants and bars to get involved in the network as Points of Interest to make it easy for people to let their friends know where they are and invite them to join them.

Japan pioneered a system of proximity based dating several years ago which was an instant hit, Korea followed quickly thereafter. You could set your criteria of the person you were looking for and would get a message when someone that matched your interests were nearby. The first devices were simple Bluetooth Devices specifically designed for the purpose and as you walked past a person who was a match, your devicee would beep. Now off course the technology is cellular and uses GPS and SMS as the key enablers. I’m not sure that culturally this would work so well in the Western world, but given that dating sites are amongst the most popular on the web, I could well be wrong.

Car Navigation won’t be left out. My TomTom GO720 has Buddy Finder technology. I use my navigation unit as my hands free car kit so it is already paired through Bluetooth to my phone. Any friends who also do the same with their unit have the option of allowing me to see where they are on a map in real time. This is a great tool if you are travelling to a location. Let’s say I was on my way to the Big Day Out and I was going to meet a friend outside and go in together. Let’s say one of us finds enough car parking for 2 cars, I could spot exactly where they are on my unit and grab the other park. This would also be a lot of fun on car rallys and other events. Of course you don’t have to be driving either. You could even create a proximity game using phones and TomToms.

Another interesting service is navmii from GeoLife.It operates in a Windows Mobile environment with GPS. You can find people or allow them to find you and they can then see you on a map and get driving directions on how to find you. You can see an example below. They are also planning new related products including GeoFamily and GeoPet. The latter 2 I’m sure would be very popular. GeoFamily means that you can make sure your children are safe and know where they are, another aspect which has been very popular in one of my own blogs is using GPS to keep track of elderly family members, especially those who may have memory problems or suffer from Alzheimers or another form of dementia, who get themselves lost and don’t remember where to go. Another popular aspect is when elderly people are away from their homes and are injured or need medical assistance. Current solutions tend only to work within a close radius of their homes. You can find more information on my other blog about this.