GeoSmart Weblog

Just another WordPress.com weblog

Sead Latest in IT Seminar – Mobile Technology

A couple of weeks ago our Sales & Marketing Manager, Luigi Cappel had the privilege of presenting to a group of ICT professionals at the Mercure Hotel hosted by Sead I.T. People. The presentation in the series of Sead Latest in IT Seminar was on Mobile Marketing.

Sead Presentation

The audience came from a wide range of industries and were encouraged to remember the passion that encouraged them to join the industry as innovators in their companies, showing them how to use technology to grow their companies, solving business problems, improving efficiencies and increasing productivity and profit.

Covering topics including the latest Gartner Hype Cycle predictions, Location and Proximity Based Marketing, Check In Marketing, Mobile Computing, QR Codes, Business Intelligence using maps and the hot topic of the use of personal devices in a corporate market, there was something in it for everyone. Case studies illustrated not only practical use of technology, but professional processes to ensure that projects were well designed for success.

The presentation outlined the ongoing chasm between people in the ICT profession and their colleagues when it came to understanding and use of new technologies, particularly mobile and location based. Luigi encouraged the audience ranging from consultants to CIO’s to consider how they can educate and encourage their companies to understand the new technologies and how they fit into their business frameworks. There are great opportunities for IT people to be welcomed back into the boardroom by working closely with the management team to show them how to implement and benefit from new technologies, safely and securely.

Luigi and the Sead Team at the Mercure

Advertisements

September 5, 2011 Posted by | Auckland, Business Analytics, Business Intelligence, Business Tools, Check Ins, Data Mining, facebook, foursquare, geosmart, GIS, ICT, iphone, location based services, map tools, Mapping Applications, maps, Marketing, new zealand, proximity based marketing, Retail Profit, ROI, territory management, Uncategorized | , , , , , , , , , , , , , , | Leave a comment

More on Group Deals and Prescience

Seems like I was on the mark in my blog in July about the huge volume of one day type web sites and that people will quickly get sick and tired of the bombardment of deals. So many of us today are getting huge numbers of time wasting emails, offering us everything from holidays to lucky dip bags. A story in Ad Age Digital this morning says that the trend is now definitely heading downwards in the US.

Yelp, is cutting down its Yelp Deals staff in half as outlined by CNN today and Facebook announced this week that they are shutting down Facebook Deals after originally suggesting that they were going to make huge inroads into Groupon’s business.

Just to reiterate, the problem isn’t the deals. The shear number of sites offering daily deals and bombarding consumers is a fad and most, as I predicted will quietly disappear as they find there is too much competition and they can’t make a profit or reach critical mass for a harvest or sale. As I have already said, retailers aren’t making money from these deals (generalisation) and where they do use the deals to get people into their premises, they don’t seem to be coming back for a second visit once they have their deals.

I will shortly come back to the new strategy that has much more potential to generate positive cash flows for all concerned which is off course location or  proximity based marketing. There will of course be a spate of these and many of the same developers will be jumping on the bandwagon, but they will find that it is much harder than they think and they will struggle to get many retailers on board for reasons I have discussed previously.

All is not lost and proximity based marketing / check ins has huge potential. However it is something that takes an understanding of destination business, game theory, loyalty, what people actually need and want, knowledge about location based services and much more. Areas that we can help with. Get it right and this is a huge business opportunity for all, get it wrong and people will be turned off and it will take much longer to achieve the results that we are predicting.

August 30, 2011 Posted by | Business Tools, Check Ins, competition, Distribution, facebook, foursquare, geosmart, location based services, map tools, Mapping Applications, new zealand, new zealand maps, proximity based marketing, Retail, Retail Profit, Return On Delivery, ROI, Sales, software, Uncategorized | , , , , , , , , , | 1 Comment

AA Traffic is here

For the last year we have been flat out developing our Real Time Traffic solution, aka AA Traffic. This has been a huge undertaking with so many elements involved. As you may know, GeoSmart is a wholly owned subsidiary of the New Zealand Automobile Association. NZAA is the first and only motoring association in the world so far to own a mapping company and thereby have access to its own mapping data and the ability to create solutions.

One of the biggest issues today is traffic and as a motoring association, an incorporated society owned by its members who are motorists, a key concern for it is to keep motorists moving. This presents a problem in a country where there appear to be more cars than people. In Auckland particularly, traffic issues are compounded by the many people who feel that the public transport system doesn’t meet their needs. That’s without taking into consideration the current bus strikes in Auckland which have seen some schools missing 15% of the students today. In August Michael Barnett, Chairman of the Auckland Business Forum quoted comments in the NZ Herald of 10 years ago that then the time-cost to business for Auckland was around $1 billion!

AA Traffic by GeoSmart was not designed to solve problems, rather to inform road users and give them information that will help them decide on their driving route, or perhaps to reconsider whether they want to be on the road at all. The system is to complex to explain, but fundamentally this is how it works.

Data Input

We have established relationships with emergency services, New Zealand Transport Agency, several councils and other organisations who continually feed us with information about accidents, incidents, road works, events and anything  else that could interfere with normal throughput of NZ’s roads. This information is managed by call centre staff who work shifts covering 24 hours a day, 7 days a week. The system is designed to collate all of this information, eliminate false positives, verify the source and quality of the data and much more. We even invite AA Members to tell us about incidents they find, by dialling *223 on their mobiles.

Data Output

The information is then disseminated to be transmitted across many channels. The first ones are AA Maps, which is our flagship mapping site, supporting routing, searching for Points of Interest and much more. What better way to plan your trip or holiday, than to be able view the route, including any traffic issues that might affect you before you drive, then print the route with turn by turn directions, to take for your navigator in the car.

We have totally revamped AA’s Roadwatch website. You can now preset the region that has the greatest relevance to you and by setting up a free AA Maps account, have Roadwatch automatically open to the page in your web browser. This automatically refreshes every 5 minutes to give you the latest information.

We now have additional subscription  services that you can find at the new AA Traffic website. These are Alerts that you can receive by email or direct to your mobile phone. Services available are the Route Alert, Area Alert and Weekend Getaway. If you are an AA Member, you can try the email Alert services for free until the end of the year and if you use a Telecom mobile, you can access the Alert service for free on your mobile until the end of the year.

Of course we are very serious about safety and as we can’t tell whether you are in your car, or driving when you receive our alerts, we place a condition on users of our services, that they do not view them whilst driving.

In addition to these services, we are now sending AA Traffic information directly to compatible car navigation devices. This has significant benefits because if the device knows where you are going and the route you are taking, it is able to alert you about an incident (even if it occurred after you started driving) and offer you an alternative route. The first devices on the market come from Navman. There are a number of other brands of car navigation offering this service on the way. If you are on the road a lot, even if you know how to get to your destination, you can’t know about what’s happening or going to happen on your route. This should be of significant benefit to all regular road users, whether emergency services, trades people, sales people and merchandisers, taxis and many more.

Now of course we want people to know about it and will be running a number of marketing activities to share the word. You can expect to see advertising material about AA Traffic in a range of media and of course we invite you to try it out for yourself.

If you are on Twitter, you can now follows us here, and we al;so have a Facebook Fan Page where we update information and also run competitions and invite people to share their stories or information. If you are on Facebook, why don’t you join in and keep in the know?

October 12, 2009 Posted by | AA Maps, car navigation, competitions, driving, driving directions, facebook, geosmart, gps, location based services, map tools, maps, Uncategorized | , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Social Networking and LBS

So what does social networking have to do with LBS. Right now, perhaps not a great deal, but very soon, it could have a great deal to do with mobile. Social networking is a massive growth segment of the Internet. There are some interesting things happening in this area. One is that Social Networking, which began largely as an online way of connecting to people in more meaningful ways, not only people you know, but also people with whom you have business or personal interests in common.

There has been an interesting evolution in Social Networking recently. The first is that it has gone mobile in a big way. I have been talking with Telcos from UK, Europe, the USA and New Zealand over the last couple of months about LBS and Social Networking. All of them have confirmed that close to and in many cases more than 50% of all mobile data traffic today is taken up by social networking. They didn’t plan for this, they didn’t market or advertise it, they didn’t expect it. Consumers just made it happen and in many cases, developers created mobile phone applications that can be installed as a simple download allowing people to use elements of applications such as Twitter, Facebook, Hyves and many others on their phone including the ability to upload photos and post them on your social networking site, as well as connecting to the phone to ring them, from within the mobile.

In one of my personal blogs, I have written about Social Networking including the first in a series on the use of Twitter for Business. One of the changes that is happening is that the social networks which were largely around connecting to people via the internet, but now there are all sorts of real face to face connections being made. Groups are using social networking to meet their ‘friends’ in the real world. For example, we are members of the Wireless & Broadband Forum. The forum has recently started to use Facebook to invite people to attend their events such as Wireless Wednesday, which was where we held the Prize Giving for the 2009 Location Innovation Awards. I also belong to a number of other business groups which use Social Networking to organise get togethers or ‘meetups’.

Given the interesting change that social networking is evolving from an environment where people find each other and commuicate on the Internet, to actually meeting each other in the real world, LBS offers a great opportunity to enhance that by facilitating finding each other, getting driving directions from where you are to the meeting place. GeoSmart of course has many tools to facilitate this in the mobile environment, such as identifying where you are and providing Driving Directions to the meet location. Geocoding and Reverse Geocoding can identify where you are now and the location of your destination. The Point of Interest Web Service V2 can identify a street address, but also contains a huge database of POI including cafes, restaurants, accomodation and lots of other business data as well as petrol stations, ATM’s, Public Toilets and even boat ramps if you are going to meet on the water.

A lot of mobiles now have GPS built in and for those that don’t, the ability to identify the nearest cell site(s) is another way to get at least an estimate of the location of the user.

Of course another very important component is maps. You can find out more about why our maps are the best in New Zealand for LBS here.

If you are using social networking on your mobile, Location is one of the most relevent components and you will find more information about this in coming blogs, so why not subscribe with your favourite RSS reader, so that you don’t miss anything.

April 22, 2009 Posted by | driving directions, facebook, geosmart, GIS, gps, Hyves, lbs, location based services, location innovation awards, map tools, maps, Marketing, Meetups, Mobile maps, new zealand, new zealand maps, satnav, social networking, Twitter, web maps | , , , , , , , , , , , , , , , , , , , , , , | Leave a comment