Sead Latest in IT Seminar – Mobile Technology

A couple of weeks ago our Sales & Marketing Manager, Luigi Cappel had the privilege of presenting to a group of ICT professionals at the Mercure Hotel hosted by Sead I.T. People. The presentation in the series of Sead Latest in IT Seminar was on Mobile Marketing.

Sead Presentation

The audience came from a wide range of industries and were encouraged to remember the passion that encouraged them to join the industry as innovators in their companies, showing them how to use technology to grow their companies, solving business problems, improving efficiencies and increasing productivity and profit.

Covering topics including the latest Gartner Hype Cycle predictions, Location and Proximity Based Marketing, Check In Marketing, Mobile Computing, QR Codes, Business Intelligence using maps and the hot topic of the use of personal devices in a corporate market, there was something in it for everyone. Case studies illustrated not only practical use of technology, but professional processes to ensure that projects were well designed for success.

The presentation outlined the ongoing chasm between people in the ICT profession and their colleagues when it came to understanding and use of new technologies, particularly mobile and location based. Luigi encouraged the audience ranging from consultants to CIO’s to consider how they can educate and encourage their companies to understand the new technologies and how they fit into their business frameworks. There are great opportunities for IT people to be welcomed back into the boardroom by working closely with the management team to show them how to implement and benefit from new technologies, safely and securely.

Luigi and the Sead Team at the Mercure

Dealing with Increasing Oil Prices for your Company Vehicles

In this morning’s NZ Herald, senior AA Analyst Mark Stockdale was quoted By Mathew Dearnaley as saying that there may be further pressure on petrol prices this week. The article pointed out that only part of the oil price increase has been passed on to consumers and the tense situation in Libya and other parts of the Middle East mean that the barrel price of oil could continue to increase dramatically.

It is clear that we have now well and truly crossed the psychological barrier of $2 per litre of 91 Octane petrol in NZ and I would be surprised if we drop below it again even if Saudi increases their oil production as suggested. AA’s Mark Stockdale made some good suggestions on ways to save fuel, all of which made good sense, especially if you own your vehicle and are paying for the fuel yourself.

I’m not saying they don’t make sense for all vehicles, but if the cost comes from your own back pocket and we have now crossed the psychological $2 barrier companies are also going to feel the pain and need to look at ways of saving money on their vehicle running costs.

You will remember the story of how to cook a frog. In 1869 Friedrich Goltz demonstrated that if you put a frog into a pot of water and heated it very slowly, the frog would not attempt to escape. Why he was doing it was another story which you can read here. The anecdote is important because we haven’t fundamentally changed our driving habits. Many of us have lead feet and as lovers of driving and fast cars, users of air conditioning and other features, we waste a lot of fuel. Perhaps the new price increases will make us jump out of the boiling water and modify our driving behaviour.

Many companies have been driving smart for some time. For example, large commercial fleet companies have been running with Fleet Management solutions using GeoSmart Maps for years. Many get total ROI from being able to claim Road User Charge RUC Rebates, which is being able to prove when they are driving on private roads or property. That means that the added benefits are free. Fleet Management uses technology to monitor many aspects of driver behaviour with a view to being able to improve driver training. For example it can monitor aspects such as harsh acceleration and braking, idling time is another aspect that consumes fuel.

Car Navigation is another tool that has been under rated. But lets look at some facts. If it costs over one dollar per km (before the latest fuel price hikes) to drive a relatively small vehicle (not counting staff costs and other items), what does it cost to run commercial vehicles? Can you afford to pay people to drive in circles looking for their next stop?

A new feature in car navigation that we have blogged about before is AA Real Time Traffic. This is a service that provides real time information advising of accidents, incidents and real time congestion covering all of New Zealand. This service is available on AA Maps, AA Roadwatch and as well as TXT and Email Alerts. What is really exciting is that you can now get this information direct to you car navigation devices including selected models from brands including Navman, TomTom, Garmin Asus, and Pantera. This page shows how it works. If you consider how much time you have spent in congested traffic, wouldn’t it be great if you could be informed about incidents before you get stuck behind them. Note AA Traffic doesn’t just cover State Highways, it covers all arterials as well, so only really leaves out small residential streets. We are now discussing how to get this information into the Fleet Dispatch rooms of freight, distribution and service companies who are managing vehicle fleets and could better manage their operations if they can see their vehicles and the traffic incidents concurrently on the same map.

You may have noticed a number of references to the NZ Automobile Association. We are a wholly owned subsidiary of the NZAA and as such are very much involved in helping NZ motorists, consumer and business and the initiatives in this blog outline many of our activities in this space.

Route Optimisation is another tool that has suddenly gained popularity. GeoSmart has offered these services for around 5 years. In effect the concept is that if you have a number of vehicles, we can tell you what order they should do their stops in, in order to drive the least distance and time. This doesn’t just take the shortest route, it takes into consideration aspects such as which roads have the least number of stops, the speed zones, the angles of corners, turn restrictions and more. It is a complex and involved problem which we have automated into an application that can be run from a web browser on a pay as you go basis. We blogged about this last week when we first heard of the $2 jump.

We made the offer of a fee trial whereby we will use Route2GO for free over up to 5 previous runs to allow you to compare the route driven, with what our recommendations would be. Many of the results have been astounding with time improvements of between half an hour and 2 hours on a run, with significant savings in fuel and other overheads, as well as the ability to do more work in the same day without an increase in fixed overheads. That offer is still available and of course the payback is now significantly increased.

So, if you have company vehicles that are more than just commuters, you may like to contact us and have a chat about how we can help. You can email us for information or a flyer or contact me (Luigi Cappel) direct on 09 9668768. We would love to help you save money, increase productivity and profit and remain competitive in the marketplace. Many companies will be forced to increase their prices and this will of course impact on inflation. On the other hand companies who work smarter could keep their prices the same or in some cases even reduce them. Historically those companies have increased their market share and in some cases taken over weaker competitors who didn’t think smart.

There are a few choices. One of them is to suffer and complain, the better one might be to contact us and see how we or are partner companies can help you prosper despite the difficult times.

I like the saying that there are 3 types of people and businesses. Those who make things happen, those who watch things happen and those who wonder what happened. Which are you?

We are presenting on Location and Collaboration at Auckland ICT 25 November, come join us

Luigi Cappel  from GeoSmart will be presenting a paper on ‘A case study on building business through cooperation – even among fierce rivals’ at 5PM on Friday 25 November at Massey University. This is an Auckland ICT Cluster event which is open to all comers. You can find details here.

The ICT world is changing rapidly. From or perspective of course Location Based Services is the key. Everything these days is about location. Our mobiles know where we are as do many other devices. Location impacts every aspect of our business and personal lives. It impacts on our activities, our associations, social networking, marketing, business intelligence and this opens so many opportunities for New Zealand businesses.

Collaboration is the key focus of our presentation and the goal of the presentation is to facilitate activity amongst the attendees through breakout groups with a view to making some new business opportunities happen. So many of us have pieces of the puzzle and when we combine them we can create new products, solutions and business opportunities.

The presentation will discuss new business models of collaboration and coopetition and include case studies where GeoSmart has successfully partnered with companies in NZ and overseas to mutual benefit.

Attendees are encouraged to think about their capabilities and interests before the evening and add to a seek and offer sheet so they can have an idea before the event who will be attending and where potential collaboration opportunities are, so they can make the most of the ‘collaboration speed dating’ component and generate some positive outcomes after the meeting.

This is an interesting and exciting opportunity to network and participate and perhaps turn some great ideas into reality. I hope to see you there.

Location Based Services and Agencies

Now that the Awards are over, at least for a few months,  I’m hoping to have a little more time for blogging.

I have been talking to a number of agencies over the last 3-4 years about LBS. I don’t know whether it was me or that the bright lights in this agency space seem to all go offshore, often within the same company before we get to do anything together. Companies like The Hyperfactory have been doing some cool things on the edge of LBS, but it seems that all their cool stories these days are also overseas. It was great to see them enter the awards this year, though and they have a Finalist Award to add to their trophy room which must be bursting at the seams.

The types of LBS applications are very wide and we could have had many more categories in the awards. The thing is that location is simply what it sounds like. It is about where you are and what you are doing wherever you are. It could be about having a pizza delivered to you on the beach, or about catching the bus to Get Somewhere. It could be about going on a treasure hunt or finding a bar or cafe nearby afterwards. Location is ubiquitous, just as your mobile phone is. You are always somewhere. If your phone knows where you are, then it can help you find things, places and people. It can help you be entertained, help you with your sport or hobby, provide you with localised information, the list is infinite.

So back to Agencies. LBS adds another vehicle to incorporate into Marketing and Advertising Campaigns. It gives them the opportunity to come up with fun and compelling ways for brands to interact with consumers and other customers at the time and place that has the most relevance. Traditional forms of advertising are very often scattergun and rely on high levels of repetition to realise a call to action. Traditional Direct Marketing (DM) considers 5-7% response to be a good result. In my book that says that over 90% of the DM spend is wasted. Why is that? Because most people are not open to buy or looking for their products at the time they are ‘exposed’ to the promotion. In addition to that, most people are smart enough to look for what they want, when they want it. They will then either check out their favourite stores or use Google to find the products they want.

The other huge resource that people use is Word of Mouth Marketing, which these days means talking to people close to them, or just as likely today, to use Social Networking sites to ask the opinion of their ‘friends’.

So what can agencies do? They can come up with campaigns or solutions that are relevant to people’s interests at the time and place that is relevant to them. The time and place to tell someone about the great new winter fashion that is in their favourite clothing store, is when they are entering the mall. The time to tell people about the new Stephen King book is when they are near the bookshop.I’m going to talk a lot more about these concepts in the coming days and weeks, so why not subscribe to this blog with your favourite RSS aggregation app  like iGoogle.Just to put things straight, LBS is not something that will replace other forms of marketing, it will augment the campaigns, reinforcing the messages and making them relevant and encourage an immediate call to action. It is an enabler and a tool that will help brands fine tune their target marketing and improve its effectiveness.

I will also explain in future blogs how the tools and data that GeoSmart Maps has, can facilitate the creation of the applications or features of LBS from a laymans persepctive. I’m not a developer, but what I do understand very well is what each tool does and how it can be implemented to achieve the results you want. So if you want to know more, watch this space, bookmark it or get yourself an RSS Reader.

Also, do feel free to comment or ask questions.

The 2009 Location Innovation Awards Get Somewhere

Pretty soon you will be able to find out which bus to catch, get turn by turn walking directions to the bus stop, be told to walk a little faster so you won’t miss it and be able to pay for your bus ticket, all on your mobile phone. These concepts won Auckland University Student, Matt Weston a trip to the Where 2.0 Conference in San Jose in May this year as winner of the Grand Prize of the Inaugural GeoSmart Location Innovation Awards with his mobile phone application called Get Somewhere.

On Wednesday night a packed house attended the GeoSmart 2009 Location Innovation Awards Prize Giving event at Sale St in Auckland to celebrate the beginning of a new era in Kiwi ingenuity and to find out that LBS is going to change the way many of us interact with the world around us, with location aware mobile phones.

GeoSmart Sales & Marketing Manager, Luigi Cappel presented research and examples from Europe and the UK and said, “If your mobile is aware of its location, all sorts of wonderful applications can enrich your life. We were looking for some new Kiwi icons to showcase Kiwi inventiveness for this new industry segment, and I believe we found a number of them. Matt Weston also took out the Category Award for Proximity Based Marketing with Get Somewhere.”

“Other category winners included agency TBWA\WHYBIN TEQUILA\ who won the Location Based Games Category with Adipush, a sports motivation application which appears destined for adoption in a number of countries around the world only weeks after its conception. They also took away the Social Networking Category with Facebook Carpool Tree, which combines social networking with viral marketing in a concept that has every likelihood of achieving what other carpool concepts have missed. The application was extremely well conceived and will give TBWA\WHYBIN TEQUILA\ and their clients an edge in a time when traditional marketing media such as TVC’s, Radio and Print Advertising are dwindling. The Agencies that understand the concepts of associating brands with mobile LBS stand to achieve CTR’s and response rates unheard of in traditional marketing.”

The other major winner was Neil McCallum with House-Mouse in the AA Maps Widget Category. An application that is designed to put the search for appropriate Real Estate back in the hands of the buyer who can find the properties they are looking for based on their criteria as well as optimising the route and getting printable turn by turn directions to take with them. “While the application was designed to print the directions from the AA Maps web site,” said McCallum. “The next logical step would of course be to have the directions and route maps along with other relevant information sent directly to your mobile.”

GeoSmart General Manager, Phil Allen said, “We have been so thrilled with the high calibre of entries and support from the industry, that we have already committed to running this competition again in 2009-2010. “

Matt Weston receives the Grand Prize from GeoSmart GM Phil Allen

Location Innovation and Navball

How do you combine LBS technology with GPS and mobile phones with a gaming environment that is fun, educational and gives you plenty of exercise? That’s one of the questions we have for Kiwis who enter the GeoSmart Location Innovation Awards.

29 people have entered the awards so far and we know of several more people who are working on projects. A lot of interest has come from universities and we all know that university students love coming up with ideas for fun things to do. The Auckland City Flashmob Group already has 487 members who have signed up through their Facebook page.

In this blog I am going to give you some examples of applications that might gove you ideas on applications to create yourselves. One that I really like as a concept is Navball which comes from Amsterdam. The Netherlands are of course a nation of football fans and it makes a lot of sense to combine their love of the round ball game with GPS and LBS technology to come up with something that is fun, fast, competitive and very Generation Y.

The concept is that you have two teams of 11 players, just like you would in a game of soccer and they compete to kick a virtual ball into a virtual goal. The playground is a set of predefined streets, unknown to the players before they hit the field. The players off course have soccer strips so that they are recognisable from the general public and won’t cause concern for pedestrians as they go about their business.

Each player is equipped with a Nokia N95 which is GPS enabled. The players are shown where the ‘ball’ is and the location of the first ‘goal’. They have to form a line in the shape of an arrow in order to be able to identify the direction the ball will be kicked. The game lasts for 45 minutes and the winner is obviously the team which has achieved the most goals.

The play can be followed on a Google Maps mashup which allows viewers to monitor a scoreboard and see the locations of each of the 22 players as they make their way around the course, which is the streets of Amsterdam.

Here is a promotional video of the game being played in Amsterdam.

Navball is the brainchild of The Saints mobile software, one of many innovative Dutch developers. Another application they have launched which would be great fun for both tourists and locals is Get Lost in Rotterdam. It’s sort of like a treasure hunt, except that it is simply about finding new places and having fun. It is designed such that it could be played in any city in the world.

You send a free txt message to a short code and can then download the application which has 15 consecutive instructions. I watched a video demonstration on the website, which went like this:

1. Get on the tram heading for the city centre and get off at the 5th stop.

2. Take the first Metro (subway) entrance and go one stop.

3. Follow the first dog you see for (x) time and then turn left

4. Catch the first available bus. etc

There are lots of prizes for people who send in photos from their journey and the game will run on many different brands and models of phone that have Java capability.

These games are entertaining, fun, involve adventure and exercise. I don’t know if they allow you to track the people or their trail on a map website like AA Maps, but that would obviously add some more fu, not only to the players but to others.

So there are a couple of cool examples of LBS Games. What do you think you could come up with? You can enter to win prizes with your idea at www.locationinnovation.co.nz. If it’s really good, you could be heading for a free trip to the USA to the Where 2.0 conference in May next year!